Privacy Policy

Protection and use of personal data in PLEXapps

User data security is a priority. All personal information will be used in accordance with the terms of this document.

PLEX Apps (CARI Latinoamérica S.A.) is committed to the security of its users' data. Therefore, all personal information will be used exclusively in accordance with the terms of this document.

However, this Privacy Policy may change over time or be updated. We recommend and emphasize that you continuously review this page to ensure that you agree with such changes.

1. Information We Collect

Our website may collect personal information, such as your name, contact information, email address, and demographic information. Additionally, when necessary, specific information may be required to process requests or billing.

2. Use of Collected Information

Our website uses the information to provide the best possible service, particularly to maintain user records and improve our service.

You may periodically receive emails from our site with special offers, new products, and advertising information that we consider relevant to you or that may benefit you. These emails will be sent to the address you provide and can be cancelled at any time.

Our company is committed to the security of information for all our customers. Therefore, we use the most current and advanced systems to ensure there is no unauthorized access.

3. Cookies

A cookie refers to a file sent to request permission to be stored on your computer. When you accept this file, a cookie is created and used to provide information about web traffic and facilitate future visits to recurring websites. Cookies also allow websites to recognize you individually and provide you with the best personalized service for your site.

PLEX Apps (CARI Latinoamérica S.A.) uses the following types of cookies on this website:

  • Strictly necessary for the provision of certain services expressly requested by the user.
  • Analytical (for tracking and statistical analysis of user behavior).
  • Advertising (for managing advertising spaces and website content according to the user's specific profile).

In particular, PLEX Apps (CARI Latinoamérica S.A.) uses advertising cookies for the following purposes:

3.1 Data Access and Storage

Storage of information or access to information already stored on the user's device, such as access to advertising identifiers and/or other device identifiers, and/or the use of cookies or similar technologies.

3.2 Interest Profiles

Refers to the collection and processing of information about a website user to later personalize advertising in other contexts, that is, on other websites or applications, over time. Typically, website or application content is used to make inferences about user interests, which inform future selections.

Generated interest profiles may be shared with third parties.

3.3 Analysis for Ad Personalization

Collection and combination of information to select, deliver, and measure the effectiveness of such advertisements. This includes using information about user interests to select ads, processing data about what advertising was shown, how often, when and where, and whether they took any action related to the ad, including, for example, clicking an ad or making a purchase.

3.4 Content Selection

This includes the use of previously collected information about user interests to select content, process data about what content was shown, how often or for how long, when and where, and whether they took any action related to the content, such as clicking on content.

4. Third Party Links

This website contains links to other sites. Once you click on these links and leave our page, PLEX Apps (CARI Latinoamérica S.A.) is not responsible for the privacy policies of the sites to which you may be redirected. We recommend that you consult them to confirm that you agree with their terms.

5. Control of Your Personal Information

At any time, you may restrict the collection or use of personal information provided to our website.

PLEX Apps (CARI Latinoamérica S.A.) will not sell, transfer, or distribute collected personal information without your consent, except as required by a court order.

6. Deletion of Your Personal Information

At any time, users may request deletion of their account and all related data. To delete your account, you must send an email to soporte@plex.lat indicating your name and email as they appear in your account. You must also explicitly state that you want to delete your account and all associated data.

Upon receiving the request, the PLEXapps team will suspend account access and send a notification to the account email informing you about the deletion process. A 7-day period will be given for the user to cancel the process. After these 7 days, the user's PLEX account and all associated data will be deleted, including but not limited to: transactions and payments made, access to PLEX applications, messages, comments, requests, contact information, and payment information. Once deleted, the account cannot be recovered, nor can the associated data.

PLEX Apps (CARI Latinoamérica S.A.) reserves the right to change the terms of this Privacy Policy at any time.